NYCOMCO Product Detail
Motorola Mobile Applications for Citizens
USE SMART APPLICATIONS TO CONNECT CITIZENS TO THEIR GOVERNMENT MORE EFFICIENTLY Downloadable mobile applications allow citizens to submit requests for services directly from smart phones or tablets, increasing their access while at the same time reducing the need for more call center staff.
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Attach Photos
Citizens can easily attach photos to their request thereby increasing efficiency within the city and improving response times. -
Increased Access
Citizens can report issues 365 days a year, 24 hours a day directly from their smart phone. -
Increased Efficiency
Having citizens utilize this technology can reduce calls to your call center thereby mitigating the need to increase staff as call volumes increase. -
Review Requests
Citizens can review requests they have submitted as well as those submitted by others.
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